Running your business comes down to being good at managing two things; Numbers and People. In this fast-paced half-day workshop, we will highlight the essential factors of understanding your numbers and your people. You will learn the essentials to understanding your numbers and what business decisions you need to execute to improve profitability and cash flow. You will also learn the four fundamental leadership styles that will empower you to better understand yourself and others and how to enhance your communication and leadership to lead your team to success!

**Each workshop will end with a 30 minute Q/A session.**

Since 1979 EWH Small Business Accounting has worked with over 2,200 Small Businesses monthly, not to mention thousands of others at year-end. Ed Hastreiter, the founder, reflecting on his years of experience working with many small business owners, has developed a list of “10 Secrets” based on success and failure patterns. Success in business cannot be guaranteed – implement these 10 Secrets, and your chances of success will be far greater!

10 Secrets

1. Product or Service Exceeds Customer Expectations
2. Quality, Well Trained Staff
3. Owners Work ON Their Business, Not IN Their Business
4. Solid Financial Equity
5. Learning is a Life-Long Commitment
6. Owner Must Have Integrity
7. Owners Have a Passion for Their Business
8. Deal with Facts and Not Opinions
9. Grow Smart by Setting Written Goals
10. Have and Know Your Business Model

Developing an Entrepreneurial Vision

We will discuss the essentials of growth, how to build a turnkey operation, and create a 90-day plan. By reflecting on three key essentials to business success: people, numbers, and self, we will use a Self-Assessment Tool to help you to begin thinking about where you’re at and where you want to be, to create your 90-day plan, and create your vision.

**Each workshop will end with a 30 minute Q/A session.**

The hiring and interviewing process plays a critical role in making better hires. In this session, we will look at options you can put in place to streamline and make your hiring process more effective. We will then apply our communication model to help you master quality in-depth interviews with candidates to allow you both to truly connect and understand each other, the role, and the company. This will also allow us to introduce our culture, what’s essential in our relationship working together, give us a platform to define our culture out of the starting gate, and set the tone of the relationship with the new hire. You will also learn great questions you can incorporate and why each can be powerful.

Next, we will discuss turn-key tools and how to customize them to your business to design your hiring and interviewing process so you can start building your culture from the first conversation you have with candidates. By making better hiring decisions, we will set our team and new hire up for success.

In leadership conversations, we continue this conversation by talking about taking those you selected and developing and coaching them to success. Here you will also learn to implement your knowledge of DISC into your hiring and interviewing conversations. This will lead us to introducing job benchmarking and how to utilizing DISC into your hiring process.

• How to design a process that selects great people
• How to make your hiring and interviewing process more effective
• Powerful interview questions to deepen the quality of your conversation with candidates
• How to talk about your company culture
• Learn what’s most important to your candidate(s)
• How to make those you meet excited to work for you
• How to integrate DISC into your interview

Coaching, Feedback, and the Principles that guide you are essential qualities of high-quality leadership. In this Mastery class, you will learn the fundamentals of giving quality feedback to help people hear what they need to hear so that they can understand it. You will learn the steps to providing feedback and a framework to guide you in the different aspects of those crucial conversations with your team members. This session will give you the tools to facilitate conversations you need with your team to acknowledge them for what they did great and areas of improvement.

• Essential steps to high-quality feedback and coaching
• How to focus on what is great
• How to share areas of improvements

When it comes to running your small business successfully, understanding how to manage your people is the key to success! In this workshop, you will learn about the four different leadership and communication styles. Understanding these styles will empower you to understand yourself and others better, and how to enhance your communication and leadership skills to lead your team to success!

• The universal language of the DISC Model
• Recognizing and understanding the styles in others
• Understand a person’s natural communication and leadership style and how it impacts your communication and theirs
• The importance of understanding individual strengths and potential limitations
• Recognizing motivational drives and fears in yourself and others
• Learn how to “read” and adapt to other’s communication styles
• Learn how to “read” others buying styles and adjust your selling style to increase sales
• How to build your team based on individual values!

There is the Golden rule, treat others as you would want to be treated, and then there is the platinum rule, treat others as they want to be treated. Understanding and knowing how others want to be treated is vital to a successful relationship.

Once we learn DISC and how to quickly recognize where someone is at and their preferred conversation styles, we can adapt our communication to better meet everyone’s needs and gain better results from the communication.

In this session, we will dive deep into interacting with, building relationships, and leading and approaching each style. Empower you with the tools to better meet other people’s needs and be more effective at turning those conversations into results! Get ready to learn the road map to communicate with anyone successfully!

• How to communicate with each DISC Style in each stage of a conversation
• How to build rapport, ask questions, present, and sell to each style
• How to support each style in the decision-making process
• How to bridge the natural communication challenges the DISC energies can create
• How to find the value in all the DISC voices brought to the table!

It can be challenging to understand why our friends, family members, neighbors, co-workers, or others make certain decisions. Particularly when those decisions seem flawed or perhaps even self-defeating, now imagine your future is very much tied together. How we make decisions and what we value in making those decisions can bring us closer together, create challenges, and sometimes even risk pulling us apart.

In the ever-changing times we live in, we have to account for a myriad of different demands: technology, lifestyle, labor, and ever-evolving social norms. The key to capitalizing on these changes is to understand the Motivators Model and why people do what they do. There are 6 reasons people do what they do; understanding and appreciating these differences is key to integrating the Motivator Model for high performing teams. This will allow you to anticipate challenges with team members in advance, help better understand where to start with relationship building, and resolve challenges that have shown up.

• Understanding your own and others’ motivator perspectives
• Recognizing the impact your motivators have on your decision making
• Identifying the motivators/values and perspectives of others
• Understanding the natural challenges between these Motivators
• Bridging the Difference when challenges occur
• Appreciating each other’s differences
• Understanding the value & results each Motivator bring to the team